MOST ASKED QUESTIONS
Your curiosities, our insights
Learn from questions, clear your mind.
Learn from questions, clear your mind.
What is the result that people experience with this membership?
With the YourDirect-Rx membership, people get better access to key healthcare services. These include telemedicine, virtual primary care, mental health support, free medication delivery, and discounted prescriptions. As a result, members report improved convenience, affordability, and peace of mind in managing their health needs.
What is the result that people experience with this membership?
With the YourDirect-Rx membership, people get better access to key healthcare services. These include telemedicine, virtual primary care, mental health support, free medication delivery, and discounted prescriptions. As a result, members report improved convenience, affordability, and peace of mind in managing their health needs.
How long will it take to get my benefits?
How long will it take to get my benefits?
Can I use this on top of my current coverage?
Can I use this on top of my current coverage?
What if I'm not satisfied with the membership?
What if I'm not satisfied with the membership?
How do I cancel/modify an order?
How do I cancel/modify an order?
What payment methods do you accept?
What payment methods do you accept?
How can I access the telemedicine services included in my membership?
How can I access the telemedicine services included in my membership?
How do I contact your customer support team?
How do I contact your customer support team?
Any other questions?